Refund Policy – Dadibadi


Effective Date: March 26, 2026
Last Updated: March 26, 2026

This Refund Policy explains how cancellations and refund requests are handled for paid memberships and subscriptions on Dadibadi ("we", "us", or "our"). We aim to provide a fair and transparent experience for all families.

1. Digital Service Nature
Dadibadi provides digital content and membership services. Access is typically granted immediately after payment or subscription activation. By purchasing, you acknowledge that the service may begin immediately.

2. Cancellations
- Subscriptions automatically renew at the end of each billing cycle unless cancelled at least 24 hours before the renewal date.
- You may cancel auto-renewal at any time through your payment method.
- After cancellation, access will remain available until the end of the current billing period, unless otherwise specified by your payment provider.

3. Refunds by Payment Channel
A) Apple App Store / Google Play
- All payments and refunds are processed and governed by the respective platform.
- Please submit refund requests directly through your App Store or Google Play account.
- We do not have the ability to issue refunds for purchases made through these platforms.

B) Third-Party Payment Providers (Website Payments)
- Payments made via our website are processed by third-party payment providers.
- These providers are responsible for payment processing, security, and transaction-related disputes.
Refund Conditions:
- Refund requests must be submitted within 7 days of the transaction date.
- Refunds are generally not granted if the service has been substantially used.
- All refunds are subject to the policies and approval of the payment provider.
How to Request:
Please contact us with:
- Order number
- Account identifier
- Payment date
- Amount
- Payment method
- Description of the issue

4. Non-Refundable Cases
Refunds are typically not provided in the following situations:
- Partial or full use of the subscription during the billing period
- Requests submitted after the allowed refund window
- Violations of our Terms that result in account suspension or termination
- Duplicate refund requests submitted through multiple channels

5. External Payments Disclaimer
If you choose to make a purchase via our website or third-party payment providers, you may leave the app environment.
Such transactions are not processed by Apple or Google, and those platforms are not responsible for these transactions.

6. Contact & Support
For payment issues or refund requests, contact us:
Email: BD@dadibadi.com
Please include all relevant transaction details so we can assist you efficiently.