Privacy policy
Last updated: September 23, 2026
Dadibadi values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit the Dadibadi online store and related shopping pages, create a customer account, purchase products, request a return or exchange, or communicate with our customer service team. It also explains how you can manage your personal information.
In this policy, “we,” “us,” and “our” refer to the operator of the Dadibadi online store. Our store is powered by Shopify.
This policy applies to our online store and related shopping and after-sales services. It does not replace the privacy notices provided for the separate data processing activities of the Dadibadi App, Pod devices, or AI conversation services.
1. Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymized information that cannot identify you or reasonably be linked to you.
Depending on the features you use and how you interact with us, we may collect:
- Contact and delivery information: Your name, email address, phone number, billing address, and shipping address.
- Account information: Information used to sign in to and identify your account, along with your account preferences and settings.
- Order and transaction information: Products purchased, order numbers, payment amounts, payment status, delivery records, and cancellation, return, exchange, and refund records.
- Payment-related information: Payment details you provide at checkout and transaction confirmations received from payment providers. The information collected and processed depends on your selected payment method.
- Shopping and browsing information: Products you view, shopping cart contents, and your interactions with store pages and features.
- Customer service communications: Information you provide by email or through other support channels, including descriptions of issues, photos, videos, or other materials submitted for after-sales support.
- Device and technical information: Your IP address, browser type, device information, network connection information, unique identifiers, access times, and usage records.
2. How We Collect Information
We may collect personal information:
- Directly from you: When you place an order, manage your account, request a return or exchange, or contact customer service.
- Automatically when you use our services: Through cookies, similar technologies, and service logs that collect device and browsing information.
- From service providers: Such as transaction, payment, and delivery status information provided by Shopify, payment providers, and shipping providers.
- From partners or other third parties: Where permitted by applicable law, to provide services, conduct marketing, or maintain security.
3. How We Use Information
We process personal information on grounds permitted by applicable law, including performing our contract with you, complying with legal obligations, obtaining your consent, and, where applicable, pursuing legitimate interests.
We may use personal information to:
- Provide shopping services: Process orders and payments, arrange delivery, maintain customer accounts, and handle cancellations, returns, exchanges, and refunds.
- Provide customer support: Respond to inquiries, verify orders, resolve product issues, and send order, delivery, and after-sales notifications.
- Improve our website and shopping experience: Understand website usage, troubleshoot issues, remember your preferences, and improve product presentation and recommendations.
- Conduct marketing and promotions: Where permitted by applicable law and with your consent where required, send promotional communications, display relevant advertisements, and assess marketing performance.
- Maintain security: Verify identity and detect and prevent fraud, unauthorized access, and other improper activities.
- Meet legal obligations: Retain necessary transaction records, respond to lawful requests, resolve disputes, and enforce applicable terms and policies.
Where processing requires your consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out on the basis of your consent before it was withdrawn.
4. How We Share Information
To provide our services and fulfill the purposes described in this policy, we may share personal information, as necessary, with:
- Shopify: For store hosting, checkout, order management, and related platform services.
- Payment providers: To process payments and refunds, verify transactions, and prevent fraud.
- Warehousing and shipping providers: For order fulfillment, delivery, returns, and shipment tracking.
- Technology and customer service providers: For website operations, data storage, analytics, and customer support.
- Marketing and advertising partners: Where permitted by applicable law and subject to relevant privacy choices, for marketing, advertising, and performance analysis.
- Professional advisers, regulators, or other legally authorized recipients: For audits, legal advice, compliance with legal obligations, dispute resolution, or the protection of legal rights.
We may also share information with specified third parties at your direction or with your consent. If our business undergoes a merger, restructuring, asset transfer, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable data protection requirements.
5. How Shopify Processes Information
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the store to provide, maintain, and improve related services.
Information you submit may be transmitted to Shopify and its service providers and processed outside your country or region of residence.
When our store enables enhanced features such as Shopify Network Intelligence, Shopify may combine personal information from your interactions with our store, other merchants, and Shopify to provide personalized experiences, advertising, and other enhanced services. In these circumstances, Shopify is responsible for the relevant processing of your personal information and for responding to requests to exercise rights relating to that processing.
You can learn more about Shopify’s practices and your related rights through:
6. Cookies, Similar Technologies, and Advertising Preferences
Our store and relevant service providers may use cookies and similar technologies to support essential features such as shopping carts, sign-in, and checkout, remember your preferences, and conduct analytics, personalization, and advertising activities.
Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies. You can manage your choices through the cookie preference settings available on our website, where applicable, or through your browser settings. Restricting certain cookies may affect some website features.
Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information for targeted advertising, or to object to related processing. To exercise these rights, please contact cs@dadibadi.com.
Where applicable, we treat a Global Privacy Control (GPC) signal as an opt-out request for the device and browser you are using. If we can associate that device with a Shopify account, the choice will also apply to that account. Other than GPC, we do not treat other browser “Do Not Track” signals as valid opt-out requests.
You can unsubscribe from promotional emails at any time using the unsubscribe link in those emails. After you unsubscribe, we may still send necessary service communications about orders, accounts, deliveries, or after-sales support.
7. Children’s Privacy
Dadibadi products may be intended for children, but the shopping, account, and after-sales services provided through this online store are intended for parents, guardians, and other adult purchasers.
We do not knowingly collect personal information through this store from children who have not reached the age of majority in their jurisdiction. Please do not include children’s personal information that is unrelated to shopping or after-sales support in order notes, reviews, or customer service materials.
If you are a parent or guardian and believe that a child has provided personal information through our store, please contact cs@dadibadi.com. We will review the situation and handle deletion or other related requests in accordance with applicable law.
As of the date this policy was last updated, we do not have actual knowledge that our store “sells” or “shares,” as those terms are defined under applicable law, the personal information of individuals under 16 years of age.
The processing of data relating to children’s use of the Dadibadi App, Pod devices, or AI conversation services is governed by the privacy notices for those services.
8. Information Security and Retention
We take reasonable technical and organizational measures to protect personal information. However, no method of internet transmission or storage can guarantee absolute security.
Please keep your account credentials and verification codes secure and do not disclose them to others. Do not send full payment card details, passwords, or other unnecessary sensitive information through ordinary email.
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including maintaining accounts, completing orders and after-sales services, meeting legal and accounting obligations, resolving disputes, and enforcing contracts.
Retention periods vary depending on the information, the purpose of processing, and applicable legal requirements. Deletion requests may be subject to statutory retention obligations and other applicable limitations.
9. Your Privacy Rights
Depending on the laws applicable where you live, you may have some or all of the following rights:
- To know about and access the personal information we hold about you;
- To request correction of inaccurate or incomplete information;
- To request deletion of personal information;
- To receive a copy of your personal information or, where applicable, request its transfer to a third party;
- To object to or restrict certain processing of personal information;
- To withdraw consent you previously provided;
- To opt out of the sale, sharing, or processing of personal information for targeted advertising;
- To appeal our decisions or lodge a complaint with a competent data protection authority.
These rights do not apply in every circumstance and may be subject to conditions and exceptions provided by law.
To exercise your rights, please contact cs@dadibadi.com. To protect your information, we may need to verify your identity and your relationship to the relevant account or order.
Where permitted by law, you may appoint an authorized agent to submit a request on your behalf. We may require proof of authorization and verification of your identity.
We will not discriminate against you for exercising applicable privacy rights and will respond to your request within the time required by applicable law.
10. International Data Processing
We, Shopify, and relevant service providers may store and process personal information outside your country or region.
Where required by applicable law, we will use appropriate data transfer safeguards, such as recognized standard contractual clauses or other lawful transfer mechanisms.
If personal information is transferred from the European Economic Area or the United Kingdom to another jurisdiction, we will rely, where applicable, on European Commission-approved Standard Contractual Clauses, corresponding mechanisms recognized by the United Kingdom, or another lawful basis, unless the destination has been recognized as providing an adequate level of data protection.
11. Third-Party Websites and Services
Our store may contain links to third-party websites, social media platforms, or other services. Those third parties process information under their own privacy policies.
Please read their privacy notices before using their services or submitting information to them. We do not control the privacy or security practices of third-party websites, and including a link does not itself constitute an endorsement of their content or operators.
Information you voluntarily publish in public reviews or on social platforms may be viewed and used by others. Please avoid disclosing sensitive personal information in public content.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our business, technology, or legal and regulatory requirements.
The updated version will be published on this page, and the “Last updated” date at the top will be revised. Where required by applicable law, we will separately notify you of significant changes or obtain any necessary consent.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is processed, wish to exercise your privacy rights, or would like to make a complaint, please contact:
For online store personal information whose processing purposes and means we determine, the operator of the Dadibadi online store is the data controller under applicable data protection law. Shopify is responsible for the processing activities for which it acts independently.
